Trouble Shooting Guide
Find out how to get the most out of Swoopa and resolve issues quickly.
Find the relevant support page below
- How to add a search
- Includers and multi-includers explained
- Excluders explained
- How to set up filters
- How to block sellers you know you are not interested in.
- I am getting too many results, how can I narrow my search down?
- What do the different numbers (1 min, 3 mins, 5 mins, 9 mins) mean?
- How to cancel my subscription.
- How to upgrade or downgrade my subscription.
- How to refine your search to make it more effective.
- How to edit, pause and delete a search
- I am not getting results at night
- How to message a seller on marketplace and navigate between the apps.
- I am not getting results at night
- I want to search multiple cities.
- I am not getting any results.
- How to Delete Your app Account
Report a Bug
Fill out the attached form to log the bug you have encountered. Include a description and screen shot or screen recording to help us solve the problem quickly.
Email us at support@getswoopa.com
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