Swoopa searches are most accurate up to about 20-40 miles. Results beyond this point will be slower or may go missing. Though many far results will be fast its just less reliable. To make sure you get every listing quickly you should make another search every 40 miles. We recommend a search centered on every major town and city for best results. Set the searches radius to the maximum you want, (for example 100 miles) then add in an additional search every 40 miles in each direction. To cover a 100 mile area you may need 6 searches for a keyword/category.

If you find that some listings are not showing up in Swoopa follow these steps.

1. Check that your includer and excluder filters are not blocking the title of the missing listing. (click the cog on the relevant search to check).
2. Check that you have a search with a keyword match with the item. If you just have a search for couch then sectionals and sofas may not show up.
3. Check that the item was not listed by a reseller or shop. Swoopa has software that blocks these sellers. You can untick the box above the blocked sellers section in your settings area to check this.
4. Check that the item was within 40 miles, results beyond this point are more likely to go missing.
5. Message support. We are flippers and will absolutely find a solution to the problem. We completely understand that the most important thing is this software finds everything and fast. Message us.

Click create search, then select the vehicle option. You will be able to specify the makes you want to see.

When searching for all cars make sure that you select “All cars and trucks “so you don’t get spammed with caravans and motorbikes. 

If you want to see specific models select all the makes you are interested in from the dropdown. Then in the models section you can select each model corresponding to your chosen makes from the drop down.

To search a larger area make searches in the surrounding towns. We recommend a search every 60-80 miles. Swoopa is only reliable at about 40 miles so extend your radius with extra searches.

Swoopa has excellent spam filtering. Here’s how to use it.

• Go to the search tab and locate the search you want to add filters to.
• Click on the cog on the bottom right of the search.
• Here you can add words that must be in an items title for it to be shown in your feed. You can also specify 2 word combinations for increased precision. For example you can specify “iphone 12”. If a listing just has iphone in the title it won’t show. This is a smart filter and the words can be in any order for the listing to be shown.
• On the next page you can add negative words. If they are present a listing will be blocked.

Swoopa has automatic filters that block resellers who post more than 3 items in a category. This helps block furniture resellers, dealers and iphone shops and some scammers. 

For some more common items Swoopa automatically adds filters when you create a search. You can check these filters by clicking the cog on your searches. If you offer delivery on your couches this is probably why your listing didn’t show.

Swoopa has a national search but you need to message us about this.

Swoopa has a function where you can view the results of a particular search. You can do this by clicking the button in the top right hand corner of your feed.

When you have selected this you can choose the search you want to see and click apply. 

NOTE that this does not filter your searches but rather just the results you currently see. It also doesn’t have anything to do with keyword/spam filtering. 

To add spam filtering (super important I can’t stand spam in my feed) go to the search tab. Click on the cog on the search you want to add filtering to. Then you can add words that must be in the title of listings and words that must not be in the title of listings. 

When you add filtering this will just apply to new results as they come into the feed not the existing results in the feed.

We would love to hop on a call. Just message us then we will arrange a time.

Message us in the chat, we are flippers and will dive into the problem you are having and solve it with you.

• Check the pause/play button on the relevant search.
• Swoopa turns off at 11pm and starts again at 6am. 
• Check you have an active subscription.